“SHOP NOW THROUGH IWC SWISS CONCIERGE TELEPHONE SERVICE”
This service is dedicated to IWC customers in Switzerland, offering a unique concierge experience. You can contact the IWC Ambassadors to purchase your new IWC timepiece over the telephone. The Concierge will also be more than happy to provide information regarding prices, as well as purchasing advice. The Concierge service is available in Switzerland through the Client Relations Center during the following times: Monday to Friday 9am - 7pm (CET) and Saturday 9am - 5pm (CET) at +41 52 235 73 63
IWC Schaffhausen offers many secure delivery options:
· Boutique Pick Up: within 1-2 Business Days*
· Next Day Delivery: Next day early morning delivery if order is placed before 13h30
· Date & Time selection: Morning, afternoon and Evening selection
· Saturday Delivery: Next Saturday if order is placed Friday before 13h30
RETURN PERIOD OF 14 DAYS
In the case you are not satisfied with your purchase, IWC Schaffhausen offers complimentary return or exchanges service.
Please contact our Client Relations Center to arrange your return or exchange.
