• Graduate
    1 May 2018, 2:10 p.m.

    Hi all,
    I recently purchased a Mark XV. The original IWC box that came with my watch is in horrible condition. Is it possible to obtain a replacement box? I am sending the watch to IWC for some service and maintenence. Will they supply a new box?
    Thanks!

  • Master
    1 May 2018, 2:52 p.m.

    The MarkXV came in a white box with black interior and is no longer made. 
    Your best bet is to scour the Internet and buy a similar one, but the black vinyl interior of these boxes deteriorated, so you might be able to get one in reasonable condition. 

    Or or you can ask an Authorized Dealer to order you a new and current box but it will be pricey!
    take your watch papers and put them in an envelope and store the box away. You are wearing the watch anyway. 

    Or get a watch storage box

  • Master
    1 May 2018, 3:13 p.m.

    Hi Yankel,

    I never heard of IWC providing a new box or having them on stock for sales. So best option is to search on the well known auction sites.

    Regards,

    Bob