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BP 5002 SS fish crown - Update

  • forum 9 replies
  • last reply by black765 15 Jan 2025
  • Last
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    aki
    Connoisseur 278 posts
    5 Nov 2024, 4:14 p.m. 5 Nov 2024, 4:14 p.m.
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    Hello,

    Does anyone know if the updated fish crown is available for the BP 5002?

    Thank you.

    Aki

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    Bill B.
    Master 6724 posts
    5 Nov 2024, 8:10 p.m. 5 Nov 2024, 8:10 p.m.
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    Yes a replacment fish crown is / or at least was available. The Probus crown was replaced during SIHH in 2018.

    Probus crown

    Replacement Fish crown

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    aki
    Connoisseur 278 posts
    5 Nov 2024, 8:16 p.m. 5 Nov 2024, 8:16 p.m.
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    Thank you Bill. I remember the replacement of your watch.

    I asked for replacement of the crown on my watch during servicing but was told it was not available anymore.

    Cheers

    Aki

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    Bill B.
    Master 6724 posts
    5 Nov 2024, 8:29 p.m. 5 Nov 2024, 8:29 p.m.
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    Sorry to learn that. It was a special for me at SIHH that year. It was a surprise.

    Anthony Sonego and armaki like this.

    favorite 2

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    Tilo
    Master 3246 posts
    7 Nov 2024, 1:51 p.m. 7 Nov 2024, 1:51 p.m.
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    Sorry to hear that. Cost cutting? I assumed, service is premium quality. :-(

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    aki
    Connoisseur 278 posts
    7 Nov 2024, 1:55 p.m. 7 Nov 2024, 1:55 p.m.
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    Thanks Tilo.

    I was disappointed to say the least.

    tilo likes this.

    favorite 1

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    aki
    Connoisseur 278 posts
    3 Jan 2025, 9:38 a.m. 3 Jan 2025, 9:38 a.m.
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    UPDATE: 

    Thanks to the initiative of IWC CEO Christoph Grainger-Herr, my watch was returned to the service and the crown replaced with a new fish one. Simply Awesome.

    Thank you Chris!

    MarkFleminger and tilo like this.

    favorite 2

  • edit

    Thread title has been changed from BP 5002 SS fish crown.

    • By armaki on 3 Jan 2025, 10:05 a.m..
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    mubbshirulhassan45
    Apprentice 1 post
    4 Jan 2025, 11:37 a.m. 4 Jan 2025, 11:37 a.m.
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    Hi Aki,

    It's unfortunate that the replacement crown wasn't available for your watch during servicing. Sometimes availability can change over time, especially with older models or discontinued parts. Have you tried contacting any authorized service centers or reaching out to the manufacturer directly? They might have some insight into any remaining stock or alternatives.

    Cheers,

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    aki
    Connoisseur 278 posts
    4 Jan 2025, 12:09 p.m. 4 Jan 2025, 12:09 p.m.
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    Hi mubbshirulhassan45

    It was official IWC service center and problem was solved.

     

    thnx

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    black765
    Apprentice 3 posts
    15 Jan 2025, 2:28 a.m. 15 Jan 2025, 2:28 a.m.
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    amazing stuff, following for further

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