Difficulty to read time on the gold Portofino

Dear Sirs
I bought a gold Portofino and had problems due to the difficulty to read it. When the hands align with the hours/minutes marks it is impossible to read the time without a real effort. Specially if one wears glasses. The reason is that both hands look the same with a small difference in length which just disappear when the hands align with the time marks. For instances at 1:00 AM (or PM) it is difficult to differentiate from 12:05. Same happens in several other positions of the hands.
This makes this elegant watch to become a risk for users: after losing one flight and arriving late to the surgery of my daughter I stopped using it. The attendant at the shop where I bought says she heard many complaints on same issue and the general solution adopted by people is to stop using the watch on a daily basis. In the same Mall a watch seller and trader said he already traded 2 pieces for other brands (used) for same reason.
Gentlemen, I am sure IWC can find a way of keeping the elegance of this model and eliminate the problems it causes.
I would appreciate to know if/when IWC has a solution for this problem.

Thank you
Carlos Miranda

Well, knowing the problem is the start of the solution. Most of the time one checks the time the hands should not be a problem, the difference in size and shape should be clear enough. When the hands appear in a risky position, you should see that it could be difficult to see the difference, although the hour hand just is a bit wider, and the thick part a bit more to the center. Tilting your wrist a bit should reveal then which hand is which. But really, I never encountered this kind of problem with my 8 Days Handwound.

Kind regards,
Paul