Direct to IWC Factory, How?

Is it possible to send a watch for service directly to IWC Schaffhausen without going the local AD?

If Yes, how do you go about sending the watch? (My watch needs a new dial and a new pair of hands)

best,
Michael

Using an AD is usually the preferred method, but>>

it is clearly your decision. I use the AD as the watch while in transit is covered by their insurance and they are experts at packing and shipping fine jewelry.

There is a contact IWC section on the IWC website where you can get additional information.

Good luck,

Bill

Using an AD is usually the preferred method, but>>

One more reason to go via AD might be the customs, as AD will claim and clear it for you once it arrives from service.
I know it should not be a problem anyway, but it's one less thing to worry about.

And - it's a good excuse to go into shop and have a look at some new watches :-)

Rudo