• Apprentice
    12 Mar 2019, 9:17 a.m.

    Hi there

    I am the proud owner of an IWC Pilot's Watch Chronograph "Le Petit Prince", I
    bought it in June last year.

    Unfortunately I found recently an error: When I press the button to start the
    stop watch, it happens sometimes, that not the stop watch starts, but the
    whole watch stops to run. When I press the button again, it continues running.
    This does not happen all the time, but often enough, that I can show it on
    request.

    Somehow this sounds like it is a fake watch, but I am pretty sure it's
    genuine. I bought it at an official dealer, I have the original box and all
    the papers.

    Does anyone know this error?

    Does anyone have a tip?

    Thanks and regards,

    Thomas

  • Insider
    12 Mar 2019, 3:13 p.m.

    Sorry, I've never heard of that happening. If you bought it new last June it
    will still be under warranty. Sending it in for a service is all I can
    suggest.

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