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Hello

  • forum 5 replies
  • last reply by Dazi 21 May 2025
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    Dazi
    Apprentice 4 posts
    17 May 2025, 8:26 p.m. 17 May 2025, 8:26 p.m.
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    I have recently acquired my 2nd IWC, a big pilot racing works. Sadly i have dropped it on a hard surface and have damaged the crystal along with the case. 

     

    I did not even want to look at it and took it back to dealer to be sent to iwc for service. I am guessing this will take weeks. 

     

    how much do you think i'm looking at here roughly for a new titanium case ? 

     

     

     

     

     

     

     

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    Dazi
    Apprentice 4 posts
    19 May 2025, 7:27 a.m. 19 May 2025, 7:27 a.m.
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    bump with ref number for my watch 

    Reference: IW501019 

    appreciate your help 🙏🏻

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    Mr. Andreas K.
    Insider 65 posts
    21 May 2025, 8:49 a.m. 21 May 2025, 8:49 a.m.
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    Hello Dazi.

    I fully reccomend to go to an IWC BTQ near by. You can find them on stores.iwc.com.
    In the meantime you can see the prices here: https://www.iwc.com/us/en/services/service-price-calculator.html 

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    Dazi
    Apprentice 4 posts
    21 May 2025, 9:14 a.m. 21 May 2025, 9:14 a.m.
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    Hallo Andreas,

    I have already sent the watch in for service. IWC website calculates standard service charges only. 

    cristal /case replacement costs are not available. This will take weeks maybe even months. In the meantime i wanted to ask forum members to get a rough idea on what to expect. 

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    David V
    Apprentice 40 posts
    21 May 2025, 12:28 p.m. 21 May 2025, 12:28 p.m.
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    I hope your watch was insured :-(

    I have the same watch.

     

    If the case cannot be refinished, then the only re-usable parts will be the strap and the movement.

    I hope this is not the case, but if it is, the repair cost could be a large number with four figures.

     

     

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    Dazi
    Apprentice 4 posts
    21 May 2025, 12:51 p.m. 21 May 2025, 12:51 p.m.
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    Hi,

    Sadly mine was not insured. Only wore it a couple of times before it fell. I am willing to pay for a new case if i receive a number between 2 - 3k for it in addition to maybe 1.5k  for crystal & service but it is difficult to find information online. I was told by IWC boutique a middle case for a mark xx should cost around 2k euro for reference. I am waiting for a cost estimate, hopefully i get it soon. 

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