Incredible IWC Service

Often only bad experiences with service are given a voice, however I would
like to share a very positive one. I sent my Mark XII to IWC's Fort Worth, TX
service center on 2/20 and by the 25th we had agreed on the service options:

- Complete service

- Laser tereatment of the case (ther was a major dent in the bezel)

- Replacement of the crown

I received the watch yesterday - barely over two weeks from the time I
comitted to the work to be performed. The work was impeccabile. Try that with
another maker.

Excellent service and work!

-Jan Schiffman

Fantastic to hear Jan, enjoy your "new" Mark XII.

Nice! Thanks for sharing. Any before and after photos?

Good to hear(!)

please post pics before and after..

good idea by the way

I had similar experience with my GST 3707 that had a full treatment will post
in a minute

wear it in health your Mark(!)

Awesome to hear Jan!! Great news and great service from the Service Centre.

Refreshing (and encouraging) to hear a positive experience with a
manufacturer's authorized service center. As you note, so often we hear the
negative experiences. It makes one wonder what the ratio of satisfied
customers to unsatisfied customers truly is!

Add me to the list of people who would love to see before and after pictures.
I would even settle for just the "after" pictures!