Greetings!
I have a IWC Ingenieur Chronograph Alam Mecaquartz ref 3805. It is not working
and I did have the battery replaced and it just won't run. I called IWC US
service center about repairing my watch and they said, don't send it to us as
we have no parts for the ref 3805. What am I to do?
Thank you.
That's a real shame, Ingenieur Mecaquartz is such a cool model..... I hope you
find a solution!
I think the watch might need to return to Schaffhausen for the specialist
service it will need.
Contact the concierge service below:
concierge-usa@iwc.com
Already contacted IWC, they won't accept it. I'm hoping someone knows of
somebody that can repair it.
Did you actually contact Schaffhausen?
I understand US repair department can't do anything, but mothership might be
able to..... That's why I gave you the concierge conta
Already contacted Concierge they say they have no parts for ref 3805 in the
USA or Shaffhausen.
Another option; Jack at Superior Watch Service may be able to help. He
operates an official IWC service center in Booklyn.
www.superiorwatch.com/
Great suggestion Ben, I had forgotten about Superior
I contacted Superior last year. They have no parts and can't repair the watch.
also contacted a specialist in the UK, same story, no parts.
i contacted JLC as well since it's their movement. They didn't even bother to
reply.
any other ideas?
That's too bad.
Maybe you can find a donor watch to use for parts.