Is this normal - Pilot Mark XVII?

Dear IWC members,

First and foremost I would like to apologize for my lack of knowledge and terminology in advance.
I purchased my first and only watch the 19th of June 2015. A factory new Pilot Mark XVII. I've been saving for a while but every penny spent was worth it.

When I received the watch (here come the lack of terminology) the "rotor" - in other words the thing that goes around charging the clock when I move - doesn't "swoosh" or make that circling sound for much more than a brief moment. I've also, after a couple months of use, recon that it doesn't "charge" much, since it can't carry through the night - 12 hours. Even thought I've used it for several days.

Since I'm not a wealthy man, and very careful, I went to a clock store in STHLM Sweden where they did an "amplitude" test, that indicated that my watch goes 7 seconds wrong / day.

I did not buy my watch here, so unfortunately no chance to go back to my store.
Since I have my warranty I'm now turning to you for help. Does this sound normal? Am I over reacting? Should I send it to IWC for warranty reasons? Any test I can't do myself?

Any help would be appreciated.

KR,
H

Here are some tips based on assumptions. First, you initially have to wind the watch fully before wearing it. That means, 40-50 winds. Then, when you wear the watch all day and you are normally active, the watch should stay fully wound, that is, it should wind enough by itself to compensate for the idle time when you sleep. The watch should be quite accurate: being 7 seconds fast a day is on the border line. It should not be 7 seconds slow a day.

If it is not working properly despite the above description, you should take it to the AD (not some good willing jeweller) to let it check out. Good luck!

Kind regards,
Paul

Thank you for your kind help!
I will try this and revert to you as soon as possible with the results.

KR,
Henrik

After being in several clock shops and speaking to people, I decided to use my warranty and send my clock away. A sad moment, but for the best.

Thank you for input from here.

Kind Regards,
Henrik