IWC Schaffhausen - Collector's Forum

IWC Schaffhausen - Collector's Forum
Collectors Forum
  • search
Home / Movements and technical details / IWC guaranteed service question
  1. Threads
  2. Movements and technical details
chevron_left Movements and technical details

IWC guaranteed service question

  • forum 4 replies
  • last reply by WatchJunkie 14 Apr 2015
  • Last
  • link
    Mr. Alexey Neofitov
    Apprentice 5 posts
    1 Apr 2015, 4:09 p.m. 1 Apr 2015, 4:09 p.m.
    link

    Probably some of you used a guaranteed service and I wonder, how long it will take IWC to fix this problem(photo below) and give back my watch (I live in Switzerland most of the time)
    Thanks and have a good day !
    [i.imgur.com/IYY7waT.jpg](imgur.com/IYY7waT)

  • link
    Mr. sumit misra
    Connoisseur 159 posts
    1 Apr 2015, 6:38 p.m. 1 Apr 2015, 6:38 p.m.
    link

    You should take it to an authorized service center. Did the stem come off when you tried to pull it out to set the time / date? If the stem was loose to start with, it may require the watchmaker to push the stem back into the movement and adjust the set lever - in which case it should not take long. Its best to have the IWC technicians look at it. They will help you out.

    All the best

  • link
    Mr. Alexey Neofitov
    Apprentice 5 posts
    1 Apr 2015, 8:31 p.m. 1 Apr 2015, 8:31 p.m.
    link

    @SUMIT
    Thats exactly what happened !
    Was kind of sad about it, because had to wear this piece only for 2 months

  • link
    Mr. sumit misra
    Connoisseur 159 posts
    2 Apr 2015, 5:53 a.m. 2 Apr 2015, 5:53 a.m.
    link

    Don't worry, these are quirks of mechanical watches. I have had this happen to me on two occasions on non-IWC watches after they returned from routine service. The stem has just come loose that's all - its a very quick fix. IWC technicians are very helpful, so a trip to a service center should be very quick and fruitful.

  • link
    Mr. Chris van Ryswyk
    Connoisseur 211 posts
    14 Apr 2015, 10:58 p.m. 14 Apr 2015, 10:58 p.m.
    link

    Nr 6 on that dail looks odd? Positioned more to the left (7) of the centre line?

There are no more posts in this thread.


SHARE

facebooktwitterpinterestLinkedInWeibo

FEEDS

RSS Feed / Atom Feed

Contact

Contact Our Concierge

Email +1-800-432-9330
Back to iwc.com
Conditions of Sale
PRIVACY POLICY
TERMS OF USE