• Apprentice
    24 Nov 2017, 1:37 p.m.

    Hi there!
    Currently i have purchased the new mark xviii.
    However, its warranty card has no boutique name type space. And the opposute side of card has black color with iwc logo.

    Do you know what is this card from?
    Is it official warranty card?

  • Master
    25 Nov 2017, 5:41 a.m.

    Is it black on one side, just saying "IWC Schaffhausen"

    and on the other side, white in color, and has a line saying "Only Valid if duly activated electronically"?

    Of course, it should still show your watch's:
    1) reference number
    2) serial number
    3) date of purchase

    If so, this card is legit. It is the latest warranty card from IWC.

  • Apprentice
    25 Nov 2017, 6:37 a.m.

    Thanks Mr.Leung
    Yes that's right.
    Your demonstrations are perfect.
    You mean this format card currently newst card right?
    Good. I can sleep deeply.^-^
    But some Asian boutique told me that this card will not allow official Free CS cause of without seller name at all.

    They are incorrect. Right?

  • Master
    25 Nov 2017, 9:57 a.m.

    I certainly hope so. I got that warranty card from an Asian boutique, so I hope at least they will honor my warranty. :)

    I think it will be a matter of time before everybody is kept up-to-date on this.

    Give it some time... don't tell me your watch is already due for a maintenance already! xD