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IWC service marked as CANCELLED on website

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  • last reply by Ben 21 Feb 2019
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    Jan Schiffman
    Apprentice 11 posts
    21 Feb 2019, 4:37 a.m. 21 Feb 2019, 4:37 a.m.
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    I sent in my Mark XII for service and received an email yesterday that the
    estimate wss ready. I loggedin to today to review it and saw tha it was marked
    as CANCELLED. That being said, I was able to download the estimate. What's
    going on?!!

    Anyone have any ideas?

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    Ben
    Master 1957 posts
    21 Feb 2019, 6:51 p.m. 21 Feb 2019, 6:51 p.m.
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    I do not have access to the IWC automated online service system so I couldn't
    tell you. If you are located in the USA (the only region I know of that
    utilizes online automated service) I would recommend you call the IWC
    concierge service at 1-800-432-9330 and ask them.

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