Hi,
I recently purchased my second IWC watch, a pilot watch. I ordered it on line from joma shop and when it arrived I had it checked it out at the iwc boutique who confirmed its authenticity. I have noticed that when it's left on a flat surface, it generally runs ok on a full wind, however, when I wear it, it quickly loses time or more like severly loses about 10 minutes every hour. I have only had it a week! Not sure how to approach this other than to take it to the boutique. Is this a common issue and easy fix? I know it was manufactured in 2013 and it's still new. Could this be the internal oils and as such just needs a servicing? All comments and guides will be much appreciated.
Ps I remember with my Portuguese i had to run it in but it didn't have anywhere near the variance of this watch.