• Apprentice
    23 May 2015, 2:08 p.m.

    Hi everyone

    I bought my very first IWC recently whilst on holiday in Rome. It's a Pilot Le Petit Prince Chronograph.

    I've noticed that the day display in misaligned, in that it's not dead centre in the box. The date display however is fine. It happens every day of the week. As far as I know, I have not adjusted the day/date between the hours of 8 pm and 2 am.

    Is this common, and will it resolve after the break in period, or should I get it checked out?

    Thanks for helping in advance.

  • Connoisseur
    23 May 2015, 2:36 p.m.

    Hi.

    I've the same watch as you do.

    Is it possible to take a photo of the problem that you mentioned?

  • Master
    23 May 2015, 3:39 p.m.

    I have the same issue with the same movement one day in the week: the Saturday. It seems to be time consuming to align the day and date for every position: to me, this is a quality issue that should not happen. As I understood you have to send the watch in if it bothers you, you might want to wait and see if other issues appear during the warranty period and have them fixed all at the same time.

    Kind regards,
    Paul

  • Apprentice
    23 May 2015, 3:44 p.m.
  • Connoisseur
    23 May 2015, 4:44 p.m.

    Sounds to me that it could be an internal alignment(misalignment)issue with the day mechanism,if it's occurring on all of the day read outs. If the date wheel were to be affected,then I'd say that the dial would be the likely culprit,but this seems to be ruled out with what you are describing.
    Good luck.
    Kenneth.

  • Master
    24 May 2015, 9:20 a.m.

    You may not have adjusted the date in the forbidden hours but someone has I am guessing.

  • Master
    25 May 2015, 6:21 a.m.

    I wonder - how misaligned is it? A photo would help. It is my understanding that it is not uncommon to experience day displays that do not align exactly dead center all of the time with ETA/Valjoux 7750 base calibers. I own one that does exhibit a slightly irregular day display alignment in that it is not exactly dead center in the box once in a while but generally looks pretty good. I speculate that this may be due to the various tolerances of this base caliber and is simply the nature of the beast.

  • Apprentice
    25 May 2015, 6:25 p.m.

    It is a very common issue this type of watches have - nothing spectacular. If it is annoying you too much, send it to Schaffhausen. I had the issue once with my Spitfire Doppel, and it got fixed. After all, spending so much money on a watch should be reason enough to expect it to be perfect.

  • Master
    25 May 2015, 11:45 p.m.
  • Apprentice
    25 May 2015, 11:51 p.m.

    Thanks to everyone for the replies thus far. Apologies for not having an image earlier.

    This is what it looks like...

    Do you think its worth sending it in? I'm concerned about disassembling the watch as everything else works fine, and its very accurate, particularly if this is within the limits of "normal".

    <a href="http://s394.photobucket.com/user/jenkok/media/IMG_0443_zpsbybtlt8o.jpg.html" target="_blank"><img src="http://i394.photobucket.com/albums/pp25/jenkok/IMG_0443_zpsbybtlt8o.jpg" border="0" alt=" photo IMG_0443_zpsbybtlt8o.jpg"/></a>

  • Master
    26 May 2015, 12:25 a.m.

    This would be unacceptable to me, it looks sloppy. We are talking a multi thousand euro watch here! I would send it in, making sure ALL positions look right after treatment.

    Kind regards,
    Paul

  • Master
    26 May 2015, 4:40 a.m.

    That's definitely not acceptable. Please send it in. It is an easy fix, so don't worry.

  • Connoisseur
    26 May 2015, 5:55 a.m.

    Definitely not acceptable for IWC watches. This doesn't happen to mine.

  • Insider
    26 May 2015, 6:08 a.m.

    I couldn't live with that Im afraid. Id get it seen to for sure. Im quite keen on this watch as a potential next purchase. Id be interested to see how it works out for you.
    Cheers
    Neil.

  • Master
    26 May 2015, 6:19 a.m.

    I would have it adjusted also. There is a list of authorized dealers on this website who would be able to take care of you. That is a gorgeous watch and a terrific movement so congratulations and enjoy it when you get it back!

  • Insider
    26 May 2015, 3:36 p.m.

    Agree with the posts above, that shouldn't be happening id send it straight in

  • Connoisseur
    27 May 2015, 3:16 p.m.

    I'd have to agree with the general consensus: Get the watch off to the AD. I gather that the watch is still within the warranty period. Incidentally,I have a 377704,and my watch hasn't exhibited any of the irregularities that your watch has presented,so it's not an artifact of the 7750 movement.

  • Master
    27 May 2015, 9:23 p.m.

    No one said it happens to all 7750s all of the time.

  • Connoisseur
    28 May 2015, 2:21 a.m.

    neither did I

  • Connoisseur
    28 May 2015, 2:28 a.m.

    Neither did I. See definition of the noun artifact.

  • Master
    28 May 2015, 7:06 a.m.

    Which particular definition are you referring to? It could be an artifact of the movement in that it does occur in some of the movements some of the time. More specifically, the 7750 could possibly be more susceptible to unintentional misalignment of the day or date wheel simply because of design, and it is this susceptibility that may allow for these rare occurrences of irregularity. But ultimately, this is just conjecture.

  • Master
    28 May 2015, 7:11 a.m.

    Personally, I don't believe my BP LPP date lines up perfectly in the date window. But it's not a big issue. It's only ever so slightly off.

  • Connoisseur
    28 May 2015, 12:30 p.m.

    Human error!

  • Master
    28 May 2015, 8:21 p.m.

    So then how does the fact that your particular 377704 does not exibit any any of the irregularities that have been discussed prove that it is not due to human error? I don't follow the logic of your statement. Furthermore, your statement makes no sense when we substitute "human error" for "artifact":
    "Incidentally,I have a 377704,and my watch hasn't exhibited any of the irregularities that your watch has presented,so it's not a human error of the 7750 movement."