My Collector's Forum Ingenieur (CFI) #37/100 is back from a brief trip to IWC for a complete service. After almost 11 years of ownership, the watch was in perfect working order - but during a recent visit to a friend's estate jewelry shop - one of his employees who was admiring the watch walked off to the buffing wheel as I was talking about sending it in to IWC for a proper polish - before I could yell "stop!! Don't!!" He was off and returned not more than 100 seconds later with a proud look as he handed the watch back to me - I gave him a polite thank you - but the watch was a mess - improper satin, inconsisten over-polishing on the bezel, the bracelet was just awful.
While at the NYC Boutique recently, I left the Inge with instructions for a complete movement service and refinish/polish - and it looks amazing. I think a few strings were pulled to get this back to me in just a few weeks - for that I am appreciative.