Portuguese 7 days returned from service....

I sent my Portuguese 7 Days in for service prior to the Covid enforced
lockdown. My Boutique informed me that the watch had arived at the repair
facility, but there was no-one there to work on it.

Jump forward 3 months and I received an email from the Toronto Boutique
representative on Friday that the repair was completed, they were going to
courier my watch
to my house at no charge and that I will receive it on Monday.

I was happy when it arrived along with a Father's day card and a
small gift.

I think this is wonderful example how IWC tries very hard to go the extra
distance and make the best of a bad Covid related situation.

Thank You Jim, Angelo and Claren for the most excellent attention :o)

.

A very nice gesture and perfect service from the Canadian team.

Adrian,

(alwaysiwc).

Glad to see it's finally back!!

Great watch, great service (despite the delay)!

Happy you got the Portugieser back from the Spa. Mary's Golf Club was
returned from SH with equally excellent serivce and follow up during trying
times.

Great service, beautiful watch...pure IWC!

Thank You all for your very kind responses :o)

Great to see that Portugieser back on your wrist Mark and equally great to
hear about the excellent service from the Toronto boutique.

It's always a joy to be reunited with a watch after service.