Quality Issue (twice!) with Aquatimer

Purchases Aquatimer 2k from Manhattan flagship store. Had to return in 2 months later for fogged crystal (taking moisture). After 6 weeks the watch returned from Dallas repair center with admitted quality defect. When fixed watch returned, the boutique found a scratch on crystal during the repair. They then sent back and replaced crystal. I was fed-up (won't bore you with issues during), and they offered me a replacement watch. I thought all was good. Two months later the replacement started to fog! I returned this one, and they fully inspected externals at boutique. Two weeks later they say an "impact" was found @ 9 dial with internal inspection. This was certainly nothing from me (that spot faces my arm anyways). This watch visually is a tank, and apparently fragile as a flower? Now, I will wait several weeks for another "repair" which IWC is covering due to many issues. I can confirm either watch was never mistreated, never had impact shock, and the only water exposure was shower or swimming pool. They have spoken twice to their "retail director" on my behalf?

There should be a limit to your patience. Unless you love the watch to pieces (still possible of course), you might consider asking your money back and buy something else.

Kind regards,
Paul

I have forwarded you via email communication string from IWC Manhattan

I would love my money back--trust me I have asked. My latest email from IWC: "unfortunately, the wait will be 16 weeks because it will be supplied and coming from our factory in Schaffhausen." BEWARE, this watch is being sold around the world today, and is small nick on rubber piece on the exterior of watch.

This apparently causes Aquatimer 2k to take on water...

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