• Apprentice
    23 Apr 2018, 9:57 p.m.

    Hello everyone,

    This is my first post; I am new to the IWC world and in need of some assistance. I inherited an IWC pocket watch from my late grandfather. It is an open face .925 silver IWC pocket watch with seconds. It was not running and I had no idea of the service history (my grandfather lived in Norway and passed in 1985).  I sent it off to an independent repair shop here in the States which I have used in the past and have great confidence in. The shop contacted me today and said that a part called "detent" was broken and needed to be replaced.  They said they would try and locate it but was doubtful it could be found.

    Can anyone assist with where/how I may be able to find this part? Thanks in advance for any assistance on this as the pocket watch means a great deal to me.  

  • Master
    24 Apr 2018, 4:09 a.m.

    Greetings and welcome to the Forum. 
    A detent is an integral part of the escapement and in order to find one, you will need to know the movement Caliber. 
    It is a specialized part which may or may not be found online. 

    IWC do not supply parts to 3rd party watch repairers, so maybe the best remedy is to send your watch to Schaffhausen for a repair and restoration.