"Service As An Attitude" new article by MF

Another interesting article by Michael...thanks!

Very interesting. I like the "attitude" stand, which in the end leads to the most effective and efficient solution.

Kind regards,
Paul

Great read Michael and thanks for introducing Christoph to us here! I also learned a number of new facts about the entire service 'machinery'.

Kind regards,

Bob

An interesting read.
I hope this signals an approach to 'service' whereby the final quality control visual check on serviced watches is more rigorous than the cursory visual check (without any visual aids) that I have experienced in the past.

Great article. "Service as an attitude" thats really how it should be in any business.

Cheers Chris

Excellent article. Thank you Michael and Tonny for the link (I couldn't resist to share it on my usual french watch's forum)