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"Service As An Attitude" new article by MF

  • forum 6 replies
  • last reply by bablin1 29 Jan 2017
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    Mr. Tonny Berteloot
    Moderator 3567 posts
    27 Jan 2017, 4:46 p.m. 27 Jan 2017, 4:46 p.m.
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    a nice read for the weekend

    Service As An Attitude

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    dzul
    Master 3985 posts
    27 Jan 2017, 7:37 p.m. 27 Jan 2017, 7:37 p.m.
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    Another interesting article by Michael...thanks!

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    Paul Bloemen
    Master 4219 posts
    27 Jan 2017, 8:42 p.m. 27 Jan 2017, 8:42 p.m.
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    Very interesting. I like the "attitude" stand, which in the end leads to the most effective and efficient solution.

    Kind regards,
    Paul

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    Mr. Bob Bunnik
    Master 5208 posts
    29 Jan 2017, 2:38 p.m. 29 Jan 2017, 2:38 p.m.
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    Great read Michael and thanks for introducing Christoph to us here! I also learned a number of new facts about the entire service 'machinery'.

    Kind regards,

    Bob

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    stanford
    Connoisseur 304 posts
    29 Jan 2017, 3:07 p.m. 29 Jan 2017, 3:07 p.m.
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    An interesting read.
    I hope this signals an approach to 'service' whereby the final quality control visual check on serviced watches is more rigorous than the cursory visual check (without any visual aids) that I have experienced in the past.

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    Mr. Christoph Burckhardt
    Master 1095 posts
    29 Jan 2017, 6:32 p.m. 29 Jan 2017, 6:32 p.m.
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    Great article. "Service as an attitude" thats really how it should be in any business.

    Cheers Chris

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    Jeff1
    Insider 82 posts
    29 Jan 2017, 6:57 p.m. 29 Jan 2017, 6:57 p.m.
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    Excellent article. Thank you Michael and Tonny for the link (I couldn't resist to share it on my usual french watch's forum)

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