• Apprentice
    31 Jan 2019, 3:30 a.m.

    Dear all,

    I got mugged and lost my Portofino Chronograph (Reference number IW391022/
    Serial number 5658963) many months ago.

    It was a wedding gift from my wife and the mugging happened during my
    honeymoon trip. I only wore it for two weeks so its quite new.

    I filed a police report but IWC refused to register my watch in their database
    because the serial number was missing in the report.

    I registered the stolen watch on all other online database that I could find
    but I am not sure whether they are trustworthy.

    If you have recently acquired the same model from the pre-owned market with
    the same serial number please let me know.

    Thanks

  • Master
    31 Jan 2019, 3:36 a.m.

    I am very sorry to hear this - and to think that this happened on your
    honeymoon! Can you amend the police report to include the serial number? You
    may want to try in order to register that watch with the IWC database. Best of
    luck, I hope you get it back.