Just went close to 1881 Heritage last Saturday and decided to have a try on the Big Pilot (my next target after the Port 7) without the plan to buy immediately.
The IWC representative, Karen, has been so nice to me and my wife. We stayed for over an hour to get a touch to various pilot models, Karen has really brought me into IWC world as she was so kind and informative, and keen to chat with me on everything about the watches. Her recommendation made to my wife has been spot on and she is now seriously considering to get an Portuguese Chronograph as her next watch. I learned much IWC's history from Karen and that really gave me a great and pleasant evening at such a wonderfully decorated showroom.
Thank you Karen for giving me such a nice experience, your kindliness has really brought me closer to IWC. Thank you IWC, I love you and will definitely bring more of your watches home soon =)